FAQ

Axel was founded in 2018 by Phil Kravtsov and Adi Nasirdinov who’s mission was to grow the next generation of software developers in the untapped talent pool of central Asia. Initially discovering each other online, Phil (a front-end mobile developer from New York) and Adi (a back-end developer from Bishkek) thought they could bring their talents and personalities together to build a software development experience for the world like no other. Phil moved to Kyrgyzstan for two years to help Adi build Axel. To read the full story, click here.

You can describe Axel’s clients as the following type of people:

• Established small or mid-sized businesses with anywhere from 5 - 500 employees.

• Non-technical business owners.

• Key people in established companies like: CEO, COO, CTO, President, Direction of Operations.

• Service based businesses that see custom software as a headache relief.

• Technology frustrated businesses that could use something custom to fit their specific needs.

The people we work with come from a variety of different industries: financial services, insurance, political analysts, social media influencers, education, crypto currency traders, drop shippers, real estate, and many more.

To date, we have ~20 people dedicated to client projects.

95% of our personnel work is in our office in Bishkek, Kyrgyzstan. (Pictured on the homepage.) Our small sales team work in satellite offices in Tampa, Florida and New York City for client on boarding. Our CEO flies between our three locations multiple times per year.

Axel is incorporated in Delaware. Our CEO Phil (your primary person of contact) and his small team are located in the United States. Our primary development team is located in Bishkek, Kyrgyzstan.

Axel receives over 100 new applicants every single month. Our vetting process includes:

1. Phone Interview

2. Educational Check

3. Coding Exercises

4. In-Person Interview

Before our initial call and a ball park description of your project, we will not sign your NDA. It is important that we know enough about the business to evaluate whether there’s a conflict with our current or previous clients. In addition, we talk to hundreds of potential new clients in a given year. It’s inevitable that we hear similar ideas.

We will sign an NDA if:

1. It’s a mutual or bilateral agreement. (We typically use our own NDA).

2. We understand the requirements of the project and believe that the project and client is a good fit to work with Axel.

3. We are not violating any other agreements that we have signed as a company.

We sure can. We’ll need a live demo of the software and then we’ll audit your code. Once we complete the audit, we’ll send you a full report that includes an analysis, recommendations and the cost involved in a takeover.

You do. Before we begin to work, we’ll send over a service agreement in place that will assign 100% ownership of all the work and assets to you, as long as we’re paid for the services we perform.

The CEO Phil, a project manager and if needed, the lead developer will be your primary points of communication.

Yes. We believe in 100% transparency with our clients. You’re paying a lot of money for software, you should know how its being built, brick by brick.

We can’t answer this question responsibly without fully understanding your idea, business, market, users, etc. After learning a little bit more about you, we can help you set a reasonable budget for what you’ll pay.

It depends on the type of project:

If billing by the hour, we invoice bi weekly or once a month in arrears. On February 1st, you’ll receive an invoice for hours logged for January. Payment is due within 3 business days. Some projects may require a deposit.

When billing for a fixed priced project, billing will be divided into milestones based on project completion.

Sure, if you’d like. We have a few private servers on AWS dedicated to hosting clients projects. Ask us about our hosting packages.

Axel has a very broad skillset which gives us the ability to determine which language / technology is best for your platform. We do about 90% of our work with these:

Web - PHP, ASP.Net, Node.js, Python (Flask, Django), ReactJS, HTML5, Bootstrap, Sass

Mobile - iOS (Swift), Android (Kotlin, Java), Flutter.

Desktop - C#, Java.

Embedded - C++

Database- SQL, MySQL

Yes, we do.

There’s a list of some our projects on our homepage. Unfortunately, because of confidentiality constrains, we can’t share project details from other clients without a mutual NDA in place.

Yes, all of our projects have any API layer.

Anyone who takes credit card payment information on the internet is required to be PCI compliant. 80% of our projects involve credit card processing and is something we are very familiar with.